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Switzerland. Canton Ticino. Pregassona. Control room  at Croce Verde Lugano’s headquarters. The emergency doctor Daniele Speciale (R) explains to two paramedics how to read electrocardiogram's curves. They all work for the Croce Verde Lugano and wear blue uniforms. The woman (C) is a professional certified nurse, the other woman (L) is a volunteer specifically trained in emergency rescue. The Croce Verde Lugano is a private organization which ensure health safety by addressing different emergencies services and rescue services. Volunteering is generally considered an altruistic activity where an individual provides services for no financial or social gain to benefit another person, group or organization. Volunteering is also renowned for skill development and is often intended to promote goodness or to improve human quality of life. Pregassona is a quarter of the city of Lugano.13.01.2018 © 2018 Didier Ruef